Sr. Business Analyst - Quality

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait.

We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. 

For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets).

‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable.  Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency

Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization.

Job Summary
We are looking for a Sr. Business Analyst - To manage the systems like LIMS, Empower and RPA. You will work with internal stakeholders to plan and implement projects, ensure compliance with quality standards, and use data analytics to drive process improvement and optimization.

Roles & Responsibilities
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1. Interact with the business to understand business requirements and document the project scope including conceptual design solutions.
2. Map business processes and propose recommendations for process automation and optimization wherever applicable.
3. Interact with the quality team for the transformation of the current manual operations to digital by using latest technologies.
4. Responsible for executing tasks and producing deliverables as outlined in the Project plan.
5. Responsible to coordinate and support for project phase activities at rollout sites as per defined in rollout validation plan.
6. Responsible for contributing to overall project objectives and specific deliverables.
7. Responsible for review of validation documents.
8. Responsible for preparation and review of risk assessment and control activities.
9. Work with architects and business partners to identify technical solutions and business process improvements that are in line with IT and business needs.
10. Interact with end users and solution provider to develop system design specification and functional specifications wherever applicable.
11. Identify, track, manage and mitigate project risks / issues, manage scope and for change follow change management process.
12. Work with business partners, internal team to work on any hardware / software procurement as per the project resources.
13. Preparation of relevant SOP’s and coordinate with respective department to revise the SOP if required.
14. Analyzing the system issue in LIMS applications to escalate with business partners and get it resolved along with necessary documentation review.
15. Ensuring the compliance to procedures for all the activities in GxP relevant systems.
16. Acting as SME for technical aspects related to functionalities for application.
17. Responsible to analyzing the issue and query raised by end user or any system bug observed in running application.
18. Responsible for review and confirmation of release note send by vendor for any issues or requirements.
19. Responsible to support for evaluation, verification and testing of any patch updated in the application.
20. Responsible for training to the concern team members related to LIMS application and relevant SOP’s.
21. Responsible for testing, followed by operational qualification for application changes.
22. Responsible for active participation in executing validation activities such as IQ, SAT and UAT at rollout sites.
23. Responsible to support for Master Creation.
24. Responsible for the support of application during inspections, Internal & External Audits.
25. Overall project deliverable – scoping, project planning, requirements document, proposal and other requisite documents.
26. Identify, track, manage and mitigate project risks / issues, manage scope and for change follow change management process.
27. Responsible to plan, execute and coordinate for the user trainings.
28. LIMS System Administration for the respective applications for the User Account Management, System Maintenance and System Upgrades.
29. LIMS Application health / performance check as per the recommendations from the business partners. 

Educational qualification: A Bachelor's / Master's degree in Information Technology, Life Sciences, or a related field.

Minimum work experience: 3 to 5 years of experience

Skills & attributes:
Technical Skills
• Experience with Laboratory Information Management Systems (LIMS) and related quality management software.
• Knowledge of compliance, quality assurance, quality control, and regulatory requirements.
• Proficiency in data analytics tools and techniques, with experience in deriving insights from quality-related data.
• Strong understanding of business analysis methodologies, including requirements gathering and process mapping.

Behavioural skills
• Ability to perform tasks independently with minimal supervision, showcasing self-reliance and autonomy.
• Teamwork and collaboration skills to work effectively in a multidisciplinary environment.
• Good time management and organizational skills.
• Team player with good communication and interpersonal skills.
• Attention to detail and commitment to quality of work.

About the Department
Digital Process and Excellence (DPEx)
Our digital transformation journey is led by the DPEx team and is structured along the lines of Digitalize the Core and Transform with Digital.
With a mandate to ensure continuous process improvement and drive patient centric innovation, it spans all functions and operations. In other words, you could be working on projects to expedite research outcomes one day, designing customer engagement platforms the next and simplifying warehouse processes the third.
Some its priorities are:
• Reimagine Dr. Reddy’s as a ‘platform-based’ organization.
• Create Data as an asset that brings competitive advantage and business impact.
• Create Digital solutions that make the lives of our patients and customers easier and better.

Benefits Offered
At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs.
The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself.

Our Work Culture
Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.
For more details, please visit our career website at https://careers.drreddys.com/#!/