Medical Information Associate

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait.

We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. 

For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets).

‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable.  Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency

Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization.

We are seeking Medical Information Associate to lead Dr. Reddy’s Medical Information Strategy and processes, including the daily oversight of Dr. Reddy’s product information database for US and Canada. The incumbent will be based in our India office and report to Head Pharmacovigilance & Medical Affairs - North America

Responsibilities:

• Develop high quality, scientifically sound medical information content (e.g., Medical Response Documents) to fulfill unsolicited requests for information from customers and to support achievement of established medical objectives

• Collaborate and coordinate with appropriate staff to provide guidance to the Medical Information Call Center (MICC) for appropriate handling of escalated inquiries and assist with training of the MIC as needed

• Support Associate MA NAG in performance of PRC related activities

• Assist in the development and review of medical information content to be provided to external customers in support of product access Collaborate with management and other internal stakeholders, to develop, implement, and maintain processes to maximize compliant and effective delivery of Medical Information services

• Serve as integral member of Medical Affairs Team In tandem with the Head of PV MA-NAG participate in post-launch activities ensuring Medical Information preparedness for successful product launches (launch documents, FAQs)

• Work independently yet ensure strategic alignment of information with key internal stakeholders and experts, as necessary

• Maintaining Medical Information SOPs and relevant vendor trainings

• Lead or participate in projects/initiatives within MI or across functions, as assigned

• Identify emerging medical trends, marketplace issues (e.g., Medical Inquiry Trends, Business Intelligence) and quality assurance issues and share with appropriate personnel

• Collaborate with relevant internal functions to maintain product information database

• Support the medical information needs of internal functions, as required, including Medical Affairs, Regulatory, and Pharmacovigilance

• Provide disease state and product training to internal groups as needed

• Support Medical Affairs activities as and when necessary and assigned by Head PV MA

• Vendor management

• Improve PVMA Database(s) efficiency by collaborating with MICC and internal stakeholders on optimization suggestions to meet growing demands of PVMA

• Provide suggestions on improving current technology or ways to maximize MIC database capabilities to help meet demands of PVMA function

   

Educational qualification: Pharm D required

Minimum work experience: 3 years

Skills & attributes:
Technical Skills

• Medical writing skills
• Demonstrated expertise in medical information communication and management
• Understanding of global regulatory, legal, and compliance requirements

Behavioral skills

• Excellent oral and written communication skills and interpersonal skills

• Ability to engage collaboratively with stakeholders

• Strong interpersonal skills and ability to interface effectively with multinational development teams in a multicultural working environment

• Proven track record of working successfully with cross-functional teams to achieve goals

• Nation and international travel required: 5%

Benefits Offered
At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs.
The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself.

Our Work Culture
Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.
For more details, please visit our career website at https://careers.drreddys.com/#!/