Key Account Manager

At Dr Reddy's "Good Health Can't Wait"
By joining Dr Reddy’s, you will contribute to making the breakthroughs of tomorrow a reality today! From making medicines more affordable to discovering innovative treatment options to satisfy unmet medical needs, we are dedicated to helping people lead longer and healthier lives. We are seeking dynamic and energetic individuals ready to inspire, ready to make a difference for their community and every community.

Diversity, Equity & Inclusion
At Dr Reddy’s, we are deeply committed to building a diverse, equitable and inclusive workplace where everyone belongs and is valued for their contributions to the team.  We are most interested in finding the best candidate for the role and are open to exploring candidates with a less traditional background.

Job Summary
We are looking for a proactive Key Account Manager to streamline procurement processes, provide exceptional customer support, and align sales activities with marketing goals. Your role will be instrumental in driving sales pull-through, organizing promotional events, and fostering key client relationships to drive business growth and meet sales objectives.

Roles & Responsibilities
• You will be responsible for facilitating procurement for all designated customers, attending to all customer queries with extensive customer care support, and ensuring coordination of sales activities with marketing objectives.
• You will be expected to spend time in the field with regional sales managers and commercial sales representatives for ensuring sales pull through according to individual wholesalers’ strategies.
• You will be responsible for assisting with the organization and presentation of activities, conferences, speakers, programmes and other promotional events in designated areas as per the wholesalers’ and business requirements.
• Your role involves implementing action plans in accordance with the marketing/sales strategy of the Company.
• You will be accountable for personally visiting and liaising with the relevant target clients crucial to the performance of the Company as agreed with the Sales Head, namely Wholesalers, Hospital Groups, Retail Chains, Buying Groups, IPAs and Medical Aids.
• Your role extends to maintaining a data-base of all targeted clients and liaising with the Regional Sales Manager, National Sales Manager and Sales Head to effectively leverage various business opportunities in the designated areas.

Educational qualification: Diploma or Bachelor’s Degree

Minimum work experience: 5+ years

Skills & attributes:
• Thorough understanding of the SA (South Africa) Pharmaceutical Industry and knowledge of health care related events.
• Ability to solidify and expand business relationships.
• Ability to convey messages and motivate certain audiences.
• Ability to efficiently manage budget and resources within the scope of the business model and expense policy guidelines.
• Demonstrated ability to sell products and achieve sales targets.
• Demonstrated ability to learn product/disease entity information.
• Ability to work independently as well as collaboratively in a fast-paced, high energy organization.
• Understanding of pharmaceutical marketing principles.
• Excellent verbal and interpersonal skills.
• Computer literacy.
• High level of integrity and adherence to all compliance guidelines.
• Customer-focused and performance-driven.
• Entrepreneurial, innovative, egalitarian, and trusting.
• Flexible and adaptive.

Benefits Offered
At Dr Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs.
The benefits you will enjoy at Dr Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself.

Our Work Culture
Ask any employee at Dr Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.