International HR Process Delivery Partner

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait.

We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. 

For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets).

‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable.  Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency

Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization.

International HR Process Delivery Partner 

Position Title: International HR Process Delivery Partner 

Location: Hyderabad (Onsite)

Reports To: International HR Process Lead

Position Overview:

We are seeking a detail-oriented and proactive International HR Process Delivery Partner to support the efficient delivery of HR services across multiple regions like Asia Pacific, EMEA and US. This role involves analyzing HR processes, ensuring compliance with global and local policies, and providing operational support to enhance the overall employee experience. The ideal candidate will have strong analytical skills, a deep understanding of global HR operations, and the ability to work collaboratively with various stakeholders.

Key Responsibilities:

Hire-to-Retire (H2R) Operations Delivery

• Provide operational support in the smooth delivery of HR shared services to various business entities and facilitate geographical alignment of HR processes.
• Analyze existing HR processes and identify areas for improvement to enhance efficiency and effectiveness.
• Develop and implement process improvement initiatives in collaboration with global HR teams.

• Provide operational support for HR service delivery, ensuring timely and accurate processing of HR transactions.
• Assist in the resolution of employee and manager inquiries related to HR policies and procedures.
• Collaborate with HR teams across different regions to ensure consistent and high-quality service delivery.

Compliance and Data Management:

• Ensure compliance with company policies, local labor laws, and international data privacy regulations.
• Maintain accurate and up-to-date HR records and documentation.
• Implement and oversee measures to protect sensitive employee information.

Data Privacy and Security:

• Ensure compliance with international data privacy regulations and company policies.
• Implement and oversee measures to protect sensitive employee information.

Stakeholder Communication:

• Act as a point of contact for HR service delivery issues and escalate as necessary.
• Communicate process changes and updates to relevant stakeholders.
• Build strong relationships with internal HR teams and other departments to facilitate effective collaboration.

Reporting and Metrics:

• Generate and analyze reports on HR service delivery performance.
• Provide insights and recommendations based on data analysis to improve HR operations.
• Track and report on key performance indicators (KPIs) related to HR service delivery.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 6 years of experience international HR operations or a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in HRIS and other HR-related software.
• Excellent communication and interpersonal skills.
• Ability to handle multiple priorities and deliver results in a fast-paced environment.
• Attention to detail and a commitment to maintaining high standards of accuracy and compliance.

Additional Information:

Opportunity to contribute to the continuous improvement of global HR service delivery.

Work in a collaborative and supportive environment that values innovation and professional growth.

 a need basis.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 6 years of experience international HR operations or a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in HRIS and other HR-related software.
• Excellent communication and interpersonal skills.
• Ability to handle multiple priorities and deliver results in a fast-paced environment.
• Attention to detail and a commitment to maintaining high standards of accuracy and compliance.

Additional Information:

Opportunity to contribute to the continuous improvement of global HR service delivery.

Work in a collaborative and supportive environment that values innovation and professional growth.