Program Manager - Operational Excellence

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait.

We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. 

For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets).

‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable.  Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency

Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization.

Job Summary
We are seeking a dynamic and experienced Leader in Operational Excellence for overseeing the implementation of an operational framework, optimizing organizational processes through data analysis, and fostering continuous improvement. The role involves identifying and resolving operational issues, implementing knowledge management strategies, and enhancing employee proficiency in operational methodologies. The primary goal is to drive efficiency, resilience, and cost-effectiveness while ensuring adherence to performance metrics and targets.

Roles & Responsibilities

• You will be responsible to strategize and deploy the Process Excellence framework, Lean Management System, benchmarking and continuous improvement to enhance the commercial function experience
• You will be responsible to drive the process simplification and process improvement through leading a structured ideation process to drive innovation. eliminating non-value-adding activities, removing redundancies, digitizing tasks, outsourcing non-core activities and create more time for scientific endeavors.
• You will be responsible to drive and implement a Cost Optimization program via Product and Cycle-time Excellence (PACE) methodology, identifying cost-saving ideas with functional leads, setting baselines and targets, and reviewing progress regularly.
• You will be responsible for Business Process Redesign (BPR) and Metric Improvement through Strategic Initiatives. Also, evaluate and optimize business processes for scalability and future needs, conducting thorough analysis and workshops with stakeholders. Implement standardized work instructions and modifications to enhance organizational efficiency and effectiveness.
• You will be responsible to establish and manage knowledge sharing practices, overseeing implementation and application of knowledge, and maintaining a comprehensive repository for future reference. Foster a culture of collaborative learning and deepen scientific knowledge through academic connections and technical training programs.
• You will be responsible to build leadership skills and motivate team members for improved Operational Excellence (OE) skills, enhancing their potential and resolving organizational challenges. Foster a collaborative environment to enable the team to handle higher responsibilities and deliver independently. 

Educational qualification: Masters in Business along with B.E/B.tech.

Minimum work experience: 12 to 15 years of experience in a pharma industry, Process Industries like fast-moving consumer goods (FMCG,) Information Technology (IT) or any process industry.

Skills & attributes:
Technical Skills

• Master Black Belt/ Black Belt Certifications in Lean Six Sigma, Certification in project management and other improvement methodology.
• Prior experiences in internal/external process consulting
• Good knowledge of Lean Six Sigma Methodology & Tools
• Knowledge of Consulting practices, Process Excellence Framework
• Understanding of strategic Planning and business processes
• Good in data Analytics and providing recommendations
• Overall understanding of Operations, R&D, Supply Chain, operations/Management

Behavioral Skills

• Excellent communication and interpersonal skills.
• Business Acumen & Decision Making
• Strong analytical and problem-solving abilities.
• Performance oriented and good at building, leveraging relationship.
• Ability to work collaboratively with own team and cross-functional teams.
• Committed to Learning & Coaching the team. 

About the Department
Global Manufacturing Organisation (GMO)
At Dr. Reddy's Laboratories, we are dedicated to making a meaningful impact on global healthcare through precision manufacturing and innovation. With a legacy of excellence, we are a leading force in the pharmaceutical industry.
We operate 19 state-of-the-art manufacturing plants across Hyderabad, Vizag, Baddi, Mexico, Shreveport, and Mirfield, comprising 8 OSD facilities, 3 Injectables facilities, and 8 API facilities.
Benchmarking manufacturing processes and continuous operational excellence are at the core of our capability to deliver quality medicines to our patients in 66 countries. We manufacture a portfolio of complex APIs and 1,150+ drug master files across key therapy areas such as Oncology, Cardio-vascular, Central Nervous System and Anti-Diabetes. he World Economic Forum has recognised our largest manufacturing facility in Bachupally, Hyderabad, as part of its Global Lighthouse Network. We aspire to be the most efficient pharma operations in the world. Our productivity improvement and digitalisation efforts are key to staying competitive, meeting business imperatives, and meeting our ambitious ESG goals. Building such ‘factories of the future’ is integral to innovation and to build healthcare of the future.

Benefits Offered
At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs.
The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself.

Our Work Culture
Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.
For more details, please visit our career website at https://careers.drreddys.com