Operations Executive

POSITION OVERVIEW

The Operations Executive provides executive support to the Country Head and as required to other internal stakeholders through the set-up, administration, oversight and tracking of key projects, processes and initiatives

The core tasks in which the Operations Executive is involved in, include programme and project set-up, tracking, and maintenance as well as internal tactical support and other general operational tasks.

In executing projects, the Operations Executive makes use of a combination of different solutions, platforms, and processes. Naturally curious, the Operations Executive is open to ideation, experimentation and iteration, not being afraid to test, fail and learn. Critical thinking and problem-solving comes naturally to the Operations Executive.

A project management background, insight into the pharmaceutical industry, good understanding of strategy and execution, problem solving abilities, people engagement skills and the ability to manage concurrent projects and tasks, while under the pressure of tight timelines, are key to success in this role.

The Operations Executive forms part of the Office of the Country Head and is an integral part of the process of contributing to the successful management and execution of strategic programs and projects to enhance project efficiency and contribute to the overall success of the organisation.

ROLES & RESPONSIBILITIES

The incumbent will support the Country Head in activities related to operations management and oversight and facilitate effective coordination between all executive functions; including but not limited to the following:

1. Project and Process Management

• Assist in the planning, execution, and monitoring of strategic programs within the affiliate
• Develop and implement tracking tools and dashboards to monitor Strategic and Tactical Projects
• Collaborate with cross-functional teams to ensure alignment with and delivery on key projects, organisational goals and objectives.
• Implement processes and tools to optimise internal processes and projects
• Contribute to the development and enhancement of project management processes and best practices.
• Assist in drafting policies, processes and communications
• Assist in planning and executing key Governance Initiatives and Update Meetings
• Assist with data analysis and the preparation of presentations, reports and business cases
• Establish and maintain project documentation, including timelines, budgets, and progress reports.
• Support in coordinating and communicating program-related information to stakeholders.
• Conduct research and analysis to provide insights into program performance and identify areas for improvement.
• Track key performance indicators (KPIs) and prepare regular management reports for review.
• Facilitate effective communication and collaboration among team members and external partners.
• Ensure compliance with industry regulations, quality standards, and company policies.
• Handle other duties as assigned by the Country Head to support organizational objectives.

COMPETENCIES

• Project management skills
• Proficiency in using project management tools and Microsoft Office suite.
• Ability to work collaboratively in a multicultural, fast-paced and dynamic environment.
• Analytical thinker
• Attention to detail
• Effective at multi-tasking
• Excellent written and spoken communication skills
• High level of integrity
• Customer-focused and performance-driven
• Entrepreneurial and innovative
• Willingness to take initiative
• Egalitarian, trusting, flexible and adaptive
• Planning, organizational skills, multi-tasking and working under time constraints
• Aspirational Growth Mind-set
• Speed & Rigour in Execution
• Innovation
• Results Driven
• Excellence Focus

REQUIREMENTS

• Bachelor's degree in Business Administration, Project Management, or a related field.
• Prior experience in Management Consulting would be an advantage
• Knowledge of the SA Pharma industry would be an advantage
• Excellent written, interpersonal and oral communications skills.