Key Account Manager - Learning and Development Partner (KAM -L&D Partner)

Dr. Reddy’s Laboratories (DRL) Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait.

We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries.

For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets).

‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency

Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent and recognize merit and diversity in our organization.

Job Summary :

The Key Account Manager - Learning and Development Partner (KAM -L&D Partner) will be responsible for providing impactful learning and development solutions to address the skills and capability needs of the organization. The role will require the ability to operate in a complex environment, establish trusted relationships with key HR and business leaders, and own the execution of the delivery agenda. The KAM -L&D Partner will bring leading project and portfolio management skills to the role, focus on continuous professional development for self, and will be an exceptional team player.

Role & Responsibility

This role will be responsible for:

• Collaborate with business leaders and HR partners to identify learning and development needs and develop solutions that drive business results.
• Design, program manage and evaluate impactful learning solutions that are aligned with business needs and goals, leveraging a variety of delivery methods including e-learning, classroom training, on-the-job training, coaching, and mentoring.
• Continuously evaluate and improve the effectiveness of learning solutions through feedback, metrics and evaluation methods.
• Develop and maintain strong relationships with key stakeholders, including HR partners, business leaders and subject matter experts.
• Stay current on industry trends and best practices to ensure the organization's learning and development programs remain relevant and effective.
• With the support of the operations team, manage all aspects of the learning and development delivery agenda including scheduling, logistics, budget and vendor management.
• Own the end-to-end delivery of learning and development programs, including project management, communication, and change management.
• Collaborate with the HR team to ensure alignment of learning and development solutions with the overall talent strategy.
• Develop and maintain a deep understanding of the business and industry in order to design and deliver impactful learning solutions.

The right candidate will come with:

· Bachelor's degree in Human Resources, Organizational Development, Business Administration or related field. Master's degree is preferred.

· 5-7+ years of experience in learning and development with a focus on designing and delivering impactful learning solutions in a complex organization.

· Proven track record of establishing trusted relationships with key HR and business leaders.

· Demonstrated ability to manage all aspects of the learning and development delivery agenda, including project management, budget management, and vendor management.

· A thorough understanding of business drivers, levers and metrics and demonstrated understanding of organizational mechanics, and influence.

· Factual knowledge of overall organisation, key business units, their broad deliverables, regulatory landscape and global macro-economic factors impacting generics pharmaceutical industry is preferred.

· Excellent communication and presentation skills, including the ability to facilitate leadership workshops, learning sessions and present to large groups.

· Strong analytical skills with the ability to use data to drive decision making.

· Excellent project management skills with the ability to manage multiple projects simultaneously.

· Strong attention to detail with the ability to manage complex logistics.

· Ability to work in a fast-paced, complex environment and manage ambiguity and change.

· Curiosity to stay up to date on industry trends and best practices.

· Experience in working with global, multi-cultural teams would be an added advantage. A consultative mindset and integrated teaming approach to service delivery is preferred.