Head Commercial Ops (CAR T Cell Therapy)

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait.

We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. 

For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets).

‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable.  Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency

Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization.

Job Summary
We are seeking an experienced Head of Commercial operations for CAR T cell therapy to be a strategic partner to business in leading the end-to-end operations cell therapies like CAR T cell therapy. 

Roles & Responsibilities

• Lead the commercial operations for CAR T cell therapy journey and a team of dynamic zonal operations co-ordinators
• Establish certification and documentation for patient case management and maintain the materials repository at the treatment site to support smooth CAR-T administration
• Lead and drive the in house tech platforms to orchestrate the cell therapy journey
• Lead the end-to-end co-ordination and logistics of CAR T to ensure a seamless vein-to-vein journey
• Partner with the tech team to build a robust process flow and champion the SOP implementation 
• Collaborate with manufacturing and logistics partners to orchestrate the manufacturing, transport, storage, and other supply chain aspects
• Set processes to distribute the patient and site materials, including educational content, coverage assistance resources, and staff training tools
• Work with cross functional teams to report site-related deviations, product-specific challenges, and adverse patient outcomes for resolution
• Set up systems and serve as the primary contact for physicians and site for escalations related to adverse events or complaint resolution
• Establish and monitor KPIs to evaluate performance data and proactively identify optimization needs to improve operational efficiencies

Educational qualification- Graduation in Science with MBA/Post graduate degree in Management 

Minimum work Experience- 15-18 years of Commercial operations experience (Preferably in Pharma/Med device/Health tech/Supply chain/Oncology space)

Skills & attributes – 
Technical Skills-
• Extensive experience in healthcare operations/supply chain with a track record of leading successful teams 
• Knowledge of commercial operations of pharma/med tech/CGT - experience of tech platforms
• Deep understanding of the Indian Pharma industry and opportunities present.
• Ability to analyze financial data and make informed decisions to drive profitability.
• Results-driven with a focus on achieving and exceeding the set metrics
• Experience in Stakeholder Management Market, operations planning, Sales and Distribution Management, supply chain

Behavioural Skills- 
• Excellent communication and interpersonal skills.
• Strategic thinking and Adaptability
• Collaborative Leadership and Mentorship.
• Strong analytical and problem-solving abilities.
• Good Negotiation and Influencing skills. 
• Inspirational Leadership and People management skills.

About the Department
Global Generics India
Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organisation with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations and inorganic opportunities to become the top 5 companies in the Indian Pharma Market.

Benefits Offered
At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs.
The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself.

Our Work Culture
Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.
For more details, please visit our career website at https://careers.drreddys.com/#!/