Territory Business Manager

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait.

We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries.

For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets).

‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency

Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization.

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Roles & Responsibilities

• You will be responsible for recognizing potential hazards during critical maintenance activities and coordinating safety requirements through work permits, LOTO procedures, and JSA reviews to ensure full compliance with SH&E norms.
• You will be responsible for planning and monitoring predictive, preventive, and shutdown maintenance activities, maintaining good housekeeping in utility areas, and ensuring availability of critical spares while minimizing consumption.
• You will be responsible for troubleshooting and performing breakdown maintenance of electrical and mechanical equipment, including transformers, generators, sub-stations, and control systems, with quick turnaround and minimal downtime.
• You will be responsible for implementing and maintaining automation systems such as HMI and PLC, performing frequent backups, and identifying new areas for automation to improve system reliability.
• You will be responsible for executing equipment qualification and validation activities, preparing documentation as per ISO, cGMP, and statutory requirements, and updating master maintenance schedules in SAP.
• You will be responsible for performing CAPA using RCA, Why-Why analysis, and incident investigation techniques for critical breakdowns and equipment failures, while ensuring MTTR and MTBF benchmarks are met.
• You will be responsible for training and assessing team members on basic maintenance procedures, tool usage, and installation practices to build technical competency and ensure safe execution.
• You will be responsible for supporting small project modifications, coordinating with plant leads, initiating purchase requisitions, inspecting received spares, and contributing to cost estimation and budget forecasting for departmental activities.

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Educational Qualification

Diploma / Graduation in Mechanical Engineering or related field is mandatory.

Minimum Work Experience

3+ / 6+ years of experience.

Skills & Attributes Functional Skills

• Calibration
• Design Modification
• Machinery Repair and Maintenance
• Preventive Maintenance
• Programmable Logic Controllers
• Spare Parts Management
• Technical Documentation

Resident Skills

• Compliance Management
• Equipment Operation
• Lean Methodologies
• Root Cause Analysis
• Workplace Safety

Behavioural Skills

• Safety-First Mindset – Consistently prioritizes personnel and equipment safety through rigorous adherence to SH&E norms, LOTO protocols, and hazard assessments.
• Operational Discipline – Demonstrates strong ownership in executing maintenance schedules, validating equipment, and maintaining compliance with ISO and cGMP standards.
• Continuous Improvement Orientation – Proactively identifies inefficiencies, leads CAPA investigations, and contributes to lean initiatives like 5S and Kaizen to enhance reliability and reduce downtime.

Critical Exposures

• Exposure to maintaining and troubleshooting equipment such as mixers, dryers, reactors, and HVAC systems, including addressing equipment failures, is preferred. Experience in Pharmaceutical, Biotechnology, Medical Devices, Life Sciences, FMCG industries is preferred.
• Experience in equipment qualification, validation activities, and conducting Root Cause Analysis (RCA) for system failures is desired.
• Exposure to HVAC, compressed air, water systems, and utility optimization in pharmaceutical manufacturing environments is preferred.
• Experience with preventive maintenance activities, including documenting corrective actions, is desired.
• Exposure to mechanical system servicing, including alignment, lubrication, and calibration of pumps, motors, and valves to ensure optimal performance.

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Benefits Offered

At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs.

The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself.

" Our Work Culture

Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.

For more details, please visit our career website at https://careers.drreddys.com/#!/"