Specialist - HR Process Excellence

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait.

We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries.

For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets).

‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency

Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization.

Job Summary

We are seeking a forward-thinking and detail-oriented HR Operations Excellence Specialist to elevate the effectiveness and experience of HR operations across recruitment and employee lifecycle processes. This role will focus on driving process maturity, embedding Lean principles, and implementing scalable improvements that enhance both employee and candidate journeys. The ideal candidate will bring a passion for operational excellence, a deep understanding of HR processes, and a commitment to delivering seamless, human-centric experiences.

Roles & Responsibilities

• You will be responsible for analyzing and redesigning HR processes with a focus on improving employee and candidate experience, reducing friction, and increasing responsiveness.
• You will be responsible for assessing current-state processes against capability maturity models and designing future-state workflows that reflect best-in-class operational standards.
• You will be responsible for applying Lean, Six Sigma, and other process improvement methodologies to identify inefficiencies, eliminate waste, and optimize turnaround times.
• You will be responsible for developing and maintaining process documentation, including SOPs, swim lane diagrams, and service blueprints, to support standardization and scalability.
• You will be responsible for conducting operational audits and readiness assessments to ensure compliance, data integrity, and process discipline.
• You will be responsible for partnering with recruitment, HR operations, and technology teams to implement digital solutions that streamline workflows and improve service delivery.
• You will be responsible for tracking and reporting on key operational metrics, using data to drive continuous improvement and inform strategic decisions.
• You will be responsible for supporting change management efforts, including stakeholder engagement, training, and communication, to ensure successful adoption of new processes and tools.

Qualifications & Experience

• Master’s degree in Human Resources, Business Administration, or related field.
• 12+ years of experience in HR operations, process excellence, or transformation roles.
• Proven experience in applying Lean, Six Sigma, or similar methodologies to HR processes.
• Strong understanding of recruitment and employee lifecycle operations.
• Proficiency in process mapping tools, HRIS platforms, and data visualization.
• Excellent analytical, documentation, and stakeholder engagement skills.

Success Profile

• Empathetic and employee-centric mindset with a focus on experience design.
• Strong process orientation with a drive for continuous improvement.
• Comfortable navigating ambiguity and leading change in a dynamic environment.
• Collaborative and influential, with the ability to engage cross-functional teams.

About the Department: Human Resources

The Human Resources department at Dr. Reddy's Laboratories is dedicated to fostering a positive and inclusive work environment for their 24,000+ employees. Effective HR practices involve recruiting and retaining top talent, providing comprehensive employee development programs, and ensuring fair and transparent policies.

Benefits Offered

At Dr. Reddy’s, we actively help to catalyze your career growth and professional development through personalized learning programs. Our benefits are on par with the best industry standards, including joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, and life coverage for yourself.

At Dr. Reddy’s, we believe that Good Health Can’t Wait. This is our guiding principle behind all our actions. We foster a culture of empathy and dynamism, empowering people to stay fit. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that fosters teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.

For more details, please visit our career website at https://careers.drreddys.com/#!/