Product Manager - Enterprise Processes

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait.

We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries.

For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets).

‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency

Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization.

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Job Summary
We are looking for a Product Manager – Enterprise Processes to own product-led transformation across the end-to-end Order-to-Cash (O2C) and Record-to-Report (R2R) processes. The Product Manager will own the roadmaps for selected enterprise products and initiatives, and the data tracks for commercial planning, long-term capacity planning, and revenue planning. The Product Manager will also use AI-assisted product development to replace legacy workflow solutions with secure, scalable, and supportable enterprise-grade products. 

Also, manage enterprise processes as products defining value, the needs of customers, and business owners, define the Northstar metrics, prioritize the highest-value problems, and mobilize Business and Digital teams to improve measurable business outcomes. 

The Product manager will create and maintain end-to-end process visibility using process mining tools to establish leading and lagging performance measures, identify root causes and improvement opportunities, and provide senior leaders with a clear, evidence-based pulse of process health, risks, outcomes and required interventions. 

Roles & Responsibilities

A. Enterprise Data Products and Planning 

• Own the vision, roadmap, lifecycle, and value realization of data products, ensuring trusted and reusable data for management reporting, operational decisions, analytics, and AI. 
• Lead data tracks of commercial planning, long-term capacity and revenue planning.
• Own Product data management platform with various functions, ensuring Product Master is first time right and enable product movement with adequate controls through the value chain without delays while playing a major role in important initiatives across functions and markets. 
• Use AI to prototype and build (vibe code Enterprise grade) applications to sunset legacy applications, spreadsheets, and manual touchpoints affecting master data quality and process effectiveness

B. Product-led O2C and R2R Transformation 

• Define the product vision, strategy, roadmap and success measures for assigned O2C and R2R journeys; discover and prioritize user and business problems based on value, experience, risk, controls and delivery complexity. 
• Map and maintain L1-L4 end-to-end process architecture in a process mining tool across business units, geographies, roles, systems, controls and key data objects; establish trusted current-state and future-state process views. 
• Use process mining, and Lean methods to identify variants, bottlenecks, rework, exceptions, manual interventions, control gaps and non-value-added activities. 
• Partner with Business and Digital teams to deliver process, policy, data, automation, integration and operating-model improvements that address root causes and improve business outcomes. 

C. Process Performance and Executive Pulse 

• Establish a balanced measurement framework covering leading indicators, lagging outcomes, activity, controls, adoption and user experience, with clear definitions, baselines, targets, ownership and review cadence. 
• Create an integrated enterprise-process pulse highlighting performance trends, root causes, risks, value leakage and priority interventions; translate complex insights into concise executive narratives and decisions. 
• Track outcomes such as OTIF, Perfect Order Rate, Fill Rate, Revenue Growth, Customer Retention, Day 1 Month Closure, Working Capital, and Profitability. 

Educational qualification: Master’s in Business Administration,  Computer Science, Information Technology, or related field

Minimum work experience: 5 to 8 years of experience

Skills & attributes:
Technical Skills
• Proficiency in project management methodologies such as Agile, Scrum, or Kanban.
• Strong understanding of enterprise application architecture, databases, and integration technologies.
• Familiarity with software development lifecycle (SDLC) processes, including requirements analysis, design, development, testing, and deployment.
• Experience with enterprise software platforms such as ERP (Enterprise Resource Planning), Finance, and SCM (Supply Chain Management) systems.
• Knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and their application in enterprise environments.
• Good understanding about analytics platforms like Power BI, tableau, etc.
• Good understanding about Robotic Process Automation and Artificial Intelligence.

Behavioural Skills

• Ability to perform tasks independently with minimal supervision, showcasing self-reliance and autonomy.
• Teamwork and collaboration skills to work effectively in a multidisciplinary environment.
• Good time management and organizational skills.
• Team player with good communication and interpersonal skills.
• Attention to detail and commitment to quality of work.

Benefits Offered

At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs.

The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself.

" Our Work Culture

Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.

For more details, please visit our career website at https://careers.drreddys.com/#!/"